Refund policy
Return and Refund Policy
Fashweave will accept the refund request in cases where the request is initiated & received by Fashweave on the official what’s app number 9958810132 & on e-mail at info@fashweave.com within 24 hours of receiving the product .
Below are the conditions based on which the refund & return request will be accepted:
The fashweave package is misplaced and received in a damaged condition and the
confirmation is received from the courier partner and the 360 degree opening video withoutpause of the wrong or damaged product is received by us on 9958810132 or through email on info@fashweave.com.
In cases where a higher amount has been charged due to technical glitch the difference ofamount will be refunded back to the customer
Fashweave will process the refund for the product once it reaches our location & it will take a maximum of 7 working days (excluding holidays) for the refund of the product
In cases where the order is placed through online payment the refund will reflect to the source from where the payment has been made and will be done within 7 days of receiving the product. The refunds take 2-3 working days (excluding weekly offs & public holidays) to reflect into the account & is dependent on the bank
Request for refund & return will not be acceptable by the Fashweave team upon these conditions:
If the product is not accepted at the time of delivery The product is returned back after 3 unsuccessful delivery attempts by our shipment partner Wrong address details
Product is returned in a used & damaged condition
Product tags are damaged / removed
Shipping , Payment gateway charges and Cash on delivery charges are non- refundable